Privacy Policy

Last updated: 1 January 2025

1. Introduction

Specialist Glass Repairs (SGR UK) ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sgruk.co.uk or use our services.

2. Information We Collect

We may collect information about you in a variety of ways:

Personal Data

When you contact us or request a quote, we may collect personally identifiable information, such as:

• Your name
• Email address
• Phone number
• Address and postcode
• Details about your property and glass repair requirements

Automatically Collected Data

When you access our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, access times, and the pages you have viewed.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotes
• Schedule and carry out glass repair services
• Send you service-related communications
• Improve our website and services
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except to trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, although this may affect some functionality of the website.

7. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request transfer of your data

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: